|
Next Course:Wednesday 10th and Thursday 11th November
Course Duration: Two Day
Venue: Bewley's Hotel, Ballsbridge, Dublin 4
Fees: €1080
Inhouse: This course can be customised for in-house training
Facilitation is the process of enabling groups to work cooperatively and effectively. Facilitation is an important part of everyday working life and is a vital management skill.
Do you ever need to:
- lead your team in action-planning sessions;
- influence a group to adopt changes in work processes;
- conduct a focus group session;
- manage an ideas or brain-storming session; or
- intervene in order to resolve a group issue?
…If so, our Facilitation Skills Programme will offer you a unique opportunity to develop your skills in an open and supportive environment, enabling you to succeed each time you face a challenging group situation.
Course Benefits: What will you gain?
On completion of this course you will:
- Know how to use a range of facilitation skills in order to increase group effectiveness.
- Understand group dynamics and the ways in which people react to change.
- Be able to handle group conflict and resistance.
- Be able to apply a model of group facilitation.
- Know how to unlock group creativity.
- Be able to use a range of group facilitation tools and techniques.
- Have practised a facilitated session and have received tutor-led and peer feedback.
Who should attend?
- Middle management and change agents who need to build commitment and lead groups through change
- In-house trainers or supervisors who need to move from a structured training style to a more facilitative approach to solving problems and developing their team
- Team leaders or project leaders charged with leading groups in problem-solving, idea generation or conflict management
- Anyone in the corporate, public or community sector who needs to facilitate groups in order to achieve results
DAY 1
Session One: Understanding the Facilitation Process
- Creating the right environment
- Managing group introductions and establishing a group contract
- Understanding group dynamics and the Human Response to Change
- Handling group energy and resistance
Session Two: Influencing and Facilitation Skills
- Listening and questioning skills
- Giving and receiving feedback
- The Heron Model of Facilitation
- Group practice exercise
Session Three: Unlocking Group Talent
- Ice-breakers and energizers
- Brain stretchers
- Working in the catalytic style – quality improvement and strategic planning tools and models
- Action planning
- Practice exercises
Session Four: Identifying Group Facilitation Challenges
- Group preparation for Day 2 individual facilitated sessions
DAY 2
Session 1: Group Session Management Tips
- Learning review of Day 1
- Handling conflict situations within a group
- Group conflict management exercise
Session 2: Putting it all into Practice
- Participants conduct a thirty-minute facilitated session on an issue/topic of their choice
- Each presentation is followed by tutor-led and peer feedback
Session Three: Action Planning
- Participants identify facilitation challenges, set facilitation goals and develop an action plan
- Programme evaluation
- Wrap-up
Click here to book your course online
View Our Client List
You'll be in good company! High Performance has delivered training solutions to many of Ireland's leading companies
|
