Next Course: Wednesday 3rd and Thursday 4th November Course Duration: Two Day
Venue: Bewley's Hotel, Ballsbridge, Dublin 4
Fees: €1080

Inhouse: This course can be customised for in-house training

Course Description:
Managers succeed, or fail, based on their varying people management skills. Develop a results-driven team by improving and adapting your existing people skills and harnessing the abilities of your team members.

A highly experienced management training specialist teaches this dynamic two-day course providing practical advice on developing not only management style but also putting a strategic plan in place, identifying priorities and problems, dealing with team issues and nurturing an effective and highly-motivated team.

Course Objective – To develop people management skills that achieve business results.

Upon Completion Of This Course You Will:

• Understand the importance of both managing and leading your team
• Work effectively with your management style and adapt it for different situations
• Have a clear strategic plan for your department/section/team
• Create a motivating environment for your team
• Achieve higher levels of performance in your team
• Deal with disciplinary situations effectively
• Identify key priorities and manage time based on them
• Have coaching skills that increase your team’s performance
• Manage change in a way that fosters the support and commitment of others
• Apply your new knowledge to a real workplace initiative, supported by coaching from the programme facilitators

Who Should Attend?

• Experienced managers with little formal management training or those who want to update and improve their skills
• Newly appointed managers
• Project leaders seeking improved people management skills
• Future managers

Part 1 – Leadership and management styles

• Exploring leadership and management challenges
• Understanding your style and its impact on others
• Action-planning for effective leadership

Part 2–Business strategy in action

• Developing a mission for your department/section/team
• Identifying key business challenges and team capability
• Action-planning for strategic success

Part 3: Creating a performance management culture

• Understanding performance management’s components
• Managing performance, from day-to-day to formal performance appraisals
• Conducting an effective performance meeting
• Handling staff performance issues

Part 4 – Essential coaching skills for managers

• Understanding when to coach your team members
• Moving from ‘telling’ to ‘asking’
• Applying the GROW model to practical coaching situations
  

Part 5– Managing yourself to get more from your time

• Applying the Time Matrix to understand current use of time
• Identifying and focusing on your priorities
• Applying an effective scheduling and prioritising process and avoid unnecessary stress
  

Part 6–Understanding the dynamics of change

• Understanding reactions and resistance to change
• Preparing and planning to implement change
• Developing facilitation skills to engage team members

Part Seven – Application workshop

At the start of the programme, delegates select a workplace initiative to which they can apply their new knowledge. On the final day of the programme, delegates will present the results of their chosen initiative and receive feedback and coaching support.

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