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Managing a team for the first time can often be the greatest challenge faced by a supervisor. Juggling the demands of task and team is not always intuitive. This course removes the guesswork and allows you to focus on the most important thing - achieving excellent results through others!
Course objective:
To develop and lead a high performing team.
Course Benefits - On completion of this course you will:
- Know what causes teams to be effective and ineffective
- Make the transition to a leadership role
- Clarify the objectives for your team
- Listen to and question others effectively
- Give feedback to others more assertively
- Hold more useful and relevant meetings
- Agree performance goals with team members
- Have a process to manage accountability in the team
- Maintain the dignity of others at work
- Delegate more effectively
- Have a personal management process
Who should attend?
- Experienced supervisors and team leaders who have received little formal training for their role
- Supervisors and team leaders who want to update and improve their skills
- Newly appointed supervisors and team leaders who need support
- Future team leader or supervisor
Part One - Leading a Team
- Understanding your new authority and responsibilities
- Creating effective teams and understanding the roles required
- Enabling your team to be the best it can be
- Clarifying your team's role and function
Part Two- Essential Communication Skills
- Gaining an overview of your strengths with the Myers Briggs Type Inventory®
- Listening and questioning
- Giving specific and useful feedback assertively
- Facilitating meetings
Part Three - Achieving Higher Levels of Team Performance
- Understanding motivation and discovering why some people are less motivated than others
- Create a motivating environment for your team
- Agreeing goals
- Monitoring performance
- Developing team accountability
- Working with diversity - respecting all members and tapping their creative potential
Part Four - Managing your Own Performance
- Staying in control of your schedule
- Effective delegation
- 'Managing' your boss
- Personal performance review
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You'll be in good company! High Performance has delivered training solutions to many of Ireland's leading companies.
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