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Click on the links below for a detailed description of each course.
Evaluate and Measure Training Programmes
• Future Training Success - Evaluating Training Programmes
Customers in Crisis
• Suicide Awareness -Relationship Management and Care
• Customers in Crisis-Relationship Management and Care
Stress Management
• Invest In Yourself:Resilience Training for Tough Times
• Manage Stress with Resilience Techniques
Writing Skills
• Writing for the Web
• Editing and Proofreading for Professionals
• Creative Writing Skills For Business Success
• Sharpen Your Press Release Writing Skills
• Writing and Presenting Successful Speeches
• Business Writing Skills for Greater Impact
• Business Writing Skills for non-native speakers of English
• Letter Writing: Make Every Word Count
• Professional Report Writing Skills
• Technical Writing for Non-Technical Readers
• Minute Taking Made Easy
• Customer Service Writing Skills - Putting the Customer First
• Feature Perfect - Writing Articles For Publication
Media Training / Media Communication Skills
• Media Communication Skills for Business
• Radio and TV Interview Skills
• Radio and TV Interview Skills - As Gaelige
• Press Release Writing Skills
• Writing and Presenting Successful Speeches
• Professional Media and Public Relations Management
Presentation Skills
• Stage Fright - Overcome Performance Nerves
• Best Practice Presentation Skills
• Advanced Presentation Skills with Voice Coaching
Time Management
• Time Management - Right Time -Right Priorities
Social Media
• Social Media Skills for Business
Management Development
• Master The Art Of Relationship Management
• Sharpen Your Negotiation Skills
• Voice Coaching For Total Communication
• *New* Advanced Voice Coaching For Total Communication
• Measure and Manage Staff Performance
• Facilitation Skills: Management Success/Team Achievement
• Sharpen Your People Management Skills
• The Leadership Quest
• From Supervisor to Super Leader
• Challenging Staff Issues Resolved
• Change And Interpersonal Skills
• Effective Team Building
• Train The Trainer - Deliver Outstanding Training Courses
• Myers Briggs Self-Discovery Workshop
• Competence Based Interviewing
• Communication and Assertiveness Skills
Customer Service
• Essential Customer Service Skills
• Selling Through Excellent Customer Care
• Dealing With Difficult Customers
Career Coaching and Development
• Performance Management
• Career Coaching and Personal Development
• Understanding
The Mentoring Process
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