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HIGH PERFORMANCE IN THE NEWS
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• Advanced Letter Writing
• Advanced Presentation Skills
• Advanced Presentation Skills with Voice Coaching
• Advanced Report Writing(Plus basic Report Writing)
• Advanced Voice Coaching for Total Communication
• Appalling Customer Service
• Assertiveness Skills Training
• Brief 75/90 minute training sessions
• Broadcast Media Skills
• Broadcast Media Skills - As Gaelige
• Business Writing Skills For Greater Impact
• Business Writing Skills For Non Native English Speakers
• Career Advancement Coaching
• Career and Personal Development Goals
• Chairing Meetings
• Challenging Staff Issues Resolved
• Change Management Lead Change / Transition Successfully
• Coaching on all course topics
• Coaching One to One Staff and Senior Management
• Coaching Practice Workshop For Managers
• Communication Skills
• Communication and Assertiveness Skills
• Communication Styles - The Impact You Have on Others
• Communication Strategy - Facilitation of the Directorial Team
• Competency Based Recruitment Skills
• Conducting Interviews
• Conflict Resolution
• Competence Based Recruitment for Organisational Success
• Creative Writing Skills
• Crisis Management and The Media
• Customers in Crisis - Dealing With Customers In Distress
• Customer Service Skills - Five Star
• Customer Service Skills - Appalling Customer Service
• Customer Service Writing Skills - Putting the Customer First
• Dealing with Bullying and Harassment in the Workplace
• Dealing with Challenging Situations - Suicide Threats etc.
• Dealing With Difficult Customers
• Dealing with Discipline and Dismissal in the Workplace
• Dealing with Distressed Customers
• Dealing With Exam Nerves
• Decision Making and Problem Solving
• Design Customised Performance Management System
• Diagnostic Workshop on Training For Managers
• Editing for Professionals
• Editing for Professionals with Proofreading
• Effective Business Communication Skills
• E-mail and Letter Writing
• Emotional Intelligence Programme / Assessments / Coaching
• Employee Communication and Engagement
• Employee Engagement and Motivation
• Evaluate and Measure Training Programmes
• Executive Coaching
• Exam Nerves
• Facilitation Skills:Management Success/Team Achievement
• Feature Perfect - Writing Articles For Publication
• Forte Communication Style Profile
• Greater Personal Effectiveness - 90 minute sessions
• Influencing Skills - Influence Authentically
• Interpersonal Effectiveness
• Interview Skills (interviewers and interviewees)
• Invest in Yourself:Resilience Training for Tough Times
• Leadership Coaching:One-to-One
• Leadership and Motivation
• Letterwriting Skills
• Manage Meetings and Minute Taking
• Management Training
• Managing Conflict in the Workplace
• Master the Art of Relationship Management
• Measure and Manage Staff Performance
• Media Communication Skills
• Media Interview Skills Training (individual and group)
• Media Interview Skills Training - Radio and TV Interview Skills
• Media Strategy - Proactive Media Management
• Media - Studio Skills
• Media Training - Press Release Writing
• Media Training (one on one and group)
• Media Training (available through Irish Language if required)
• Meeting Facilitation Workshop
• Meeting Skills - Manage Effective Meetings
• Memo Writing Skills
• Mentoring Programme
• Minute Taking Made Easy / Managing Meetings
• Motivation During Job Losses
• Motivation in a Downturn
• Myers Briggs Personality Profiles
• Negotiating Skills - Negotiate Strategically
• Objective Setting - Workshops and Coaching
• One-to-One:Leadership Coaching
• One-to-One:Voice Coaching-The Voice of Leadership
• Organisational and Political Savvy
• Outplacement
• Performance Appraisal Training
• Performance Management
• PowerPoint Skills - Beginners, Intermediate and Advanced
• Presentation Skills (effective/advanced/group/one to one)
• Press Release Writing
• Problem Solving and Decision Making
• Project Management in The Real World
• Proofreading and Editing for Professionals
• Radio and TV Interview Skills
• Radio and TV Interview Skills - As Gaelige
• Recharge Session For Managers
• Relationship Management and Care
• Report Writing (Plus Advanced Report Writing )
• Selling Through Excellent Customer Care
• Sharpen Your Negotiation Skills
• Sharpen Your People Management Skills
• Sharpen Your Presentation Skills
• Social Media Skills For Business 1
• Social Media Skills For Business 2
• Speechwriting - Writing and Presenting Successful Speeches
• Stagefright - Overcoming Performance Nerves
• Stress Management-Resilience Training
• Style Guide - Customised
• Suicide Awareness Workshop
• Supervisors To Super Leaders
• Teambuilding - TeamDynamics - Teamwork
• Technical Writing Skills
• Telephone Skills / Communication Skills
• Time Management: Right Time - Right Priorities
• Train The Trainer
• Very Basic Presentation Skills
• Voice Coaching for Total Communication
• Writing For The Web
• Writing Skills for Non-native English Speakers
For further information please contact Loretto Mara or Suzanne Ryder at 01 853 2215.
E-mail loretto@highperformance.ie
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